The retirement service industry has always been an evolving marketplace. Over the last decade we’ve seen technological enhancements, results driven creativity with plan design, the race to zero with fee compression and the consolidation of providers on both the recordkeeping and investment platforms.
With all the changes and enhancements that have taken place, one truth has remained. It has always been and will always be all about the retirement plan participants.
Our colleague, Chris Barrett was just interviewed by BenefitsPRO. As he looks back at his 30 plus years within the industry, he provides genuine insight as we forge forward with the most recent changes but always keeping the plan participant front and center.